What do you think has kept your organisation so successful in what it does all these years?
This year marks the 46th anniversary of Lotte Tour's establishment.We are not afraid of new challenges and overcoming difficulties.
Our charter cruises contribute to develop South Korea, Asia and even the world cruise industry. At the 2017 Asia Cruise Forum in Jeju, we won Asia Cruise Travel Agency Of The Year for the first time.
In addition, we are building Jeju Dream Tower, the biggest integrated resort in South Korea to be completed in September 2019. Jeju Dream Tower will include 750 rooms and 860 hotel residences. Grand Hyatt Jeju will operate the hotel.
We continuously take on new challenges and new adventures.
What latest innovations in products and services has your organisation introduced this year?
This year, we signed a GSA contract with CroisiEurope, the biggest Europe river cruise company and plan to do the same with Hurtigruten Cruises this year. We also introduced various river cruise tour programs in South Korea.
An organisation is only as good as its people. So, how is your organisation investing in the next generation of leaders?
We still produce outstanding women leaders from Mirim Girls' High School which we established in 1979. We try our best to support and raise the next generation of great leaders.
Credits to Harry Baek, CEO and President, Lotte Tour