How has your organisation stayed ahead of the competition this year?
We maintain our edge as one of the world’s best airlines by constantly innovating and expanding. Our growth remains unabated with increased frequencies to cater to increased travel demand and the launch of new gateways this year including Thessaloniki, Cardiff, and London Gatwick.
We continue to invest in new state-of-the-art aircraft and were the proud global launch customers for the A350-1000 aircraft back in February. The A350-1000 is equipped with our patented Qsuite seat, which continues to raise the bar for our business class cabin.
We look forward to bringing the Qsuite-equipped A350-1000 to Singapore and Tokyo (Haneda Airport) from 1 November 2018 and 1 January 2019 respectively. Two of Singapore’s triple-daily A350-900 services will gradually transition to the A350-1000 from November 1, with the route expected to be served entirely with the A350-1000 by April 2019.
What three factors are critical in bringing your organisation continually forward into the future?
Our commitment to excellence and innovation continues to drive us forward. The patented Qsuite represents our commitment to innovation, as this revolutionary business class seat continues to set new benchmarks in the industry.
We also remain deeply committed to providing all passengers the finest service in the skies. Accolades such as the TTG Travel Awards reconfirms that our passenger-focused strategy continues to deliver the highest level of satisfaction to our loyal customers and will steer us in the right direction in the days ahead.
What can your trade partners and customers look forward to in doing business with you in 2019?
They can look forward to going to more places together with us in 2019, as we add even more gateways to our existing network including Tallinn, Estonia and Valletta, Malta among others.
We will also continue to closely engage and collaborate with the travel trade community to gain their continued support for our growth and expansion. Just as we constantly innovate to provide the best in-flight experience, we will continue to find new and innovative ways to work with our travel trade partners given the technologically-savvy age we reside in.
Credits to Marwan Koleilat, Regional senior vice president Asia-Pacific, Qatar Airways