How has your organisation stayed ahead of the competition this year?
One of our competitive edges is our unique location as the only hotel attached to the Hong Kong International Airport by an enclosed linkbridge and just a two-minute walk from the arrival halls. The AsiaWorld-Expo Convention Centre is also in close proximity.
This year HSBC and Bank of China set up new branches at the hotel and we welcomed the first-of-its-kind “Drop & Fly” Airport Service counter at our hotel for Mercedes-Benz Passenger Car customers.
What three factors are critical in bringing your organisation continually forward into the future?
We plan on focusing on digital sales, trying to hit a wider spectrum of social media platforms and developing new markets internationally.
In terms of business strategies, we plan on delivering new sales programs, customer-oriented products and benefit selling programs.
We will continue developing and upgrading our hotel facilities, reinforcing products and room features.
What can your trade partners and customers look forward to in doing business with you in 2019?
The Hong Kong-Zhuhai-Macau bridge is expected to open soon and put the three cities within an hour’s commute of each other. Being in close proximity to the bridge, Regal Airport Hotel is expecting to receive an influx of high value-added overnight visitors.
Credits to John Girard, Vice president of development, area general manager (Hong Kong) of Regal Hotels International and general manager, Regal Airport Hotel